Terms of service

Welcome to House of DIVO.
These Terms of Service outline the rules and conditions that apply when you visit our website or make a purchase from us.
By using this site, you agree to the following terms.

General Information

House of DIVO LLC is a registered business in California, USA.
All content, designs, and materials on this website are created and owned by House of DIVO.
Our goal is to bring joy and creativity to families through thoughtfully crafted holiday experiences.

Products and Orders

All prices are listed in USD.
We do our best to display accurate product information, including photos, descriptions, and availability.
However, colors and textures may appear slightly different depending on your screen or lighting.

Once an order is placed and confirmed, it cannot be modified or canceled after it has been shipped.
Applicable sales tax will be calculated at checkout based on your shipping address.

Payments and Security

All payments are processed through secure, PCI-compliant providers.
Your payment details are encrypted and never stored on our servers.
If a transaction cannot be completed, we recommend contacting your bank or payment provider directly.

Intellectual Property

All designs, illustrations, characters, stories, and brand elements featured on this website are the exclusive property of House of DIVO.
They may not be copied, reproduced, or used in any form without written permission.
The House of DIVO name, logo, wax seal design, and eight-pointed star symbol are registered trademarks of House of DIVO LLC.

Liability Disclaimer

House of DIVO products are created for family enjoyment and personal use.
We are not liable for any loss, damage, or injury arising from misuse or improper handling of our products.
All included activities and missions should be supervised by an adult.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
We do not knowingly collect any personal data from children under the age of 13.
Our products and content are intended for parents and families.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations or policies.
Any updates will be posted on this page with the date of the latest revision.

Last updated: November 2025

Contact

If you have any questions about these Terms, please contact us at info@housedivo.com.
We’re always happy to help.